mL
melanie L

1 reviews | Active since Feb 2019

16 May 2019, 16:15

PATHETIC SERVICE

Nandos scottsville service sucks, the manager called me after I had complained that they did not give me my COKE ZERO that I paid and it appears on the slip, Today I send my driver to collect and strangely enough, they have no clue as to what he refferring to. BAD SERVICE, AFRICAZ is so much better..........

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Replies (1)
Nando's
Nando's's reply16 May 2019, 19:50
Official
 Dear Melanie,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)