NA
Nini A

1 reviews | Active since Dec 2015

04 Dec 2015, 15:19

PATHETIC SERVICE

CALLED AT 12:30PM TO ORDER FOR DELIVERY, FOOD ONLY ARRIVED AT 14:45!!!!! THE SERVICE IS RIDICULOUS, WITH THAT BEEN SAID THE ORDER WAS WRONG AS WELL, COLD AND SOGGY...HOW DOES ONE EAT FOOD LIKE THIS WHEN WAITING SO LONG. UTTERLY DISGUSTED WITH THE SERVICE. <br> THEY SHOULDN'T HAVE A DELIVERY SERVICE IF THEY CANNOT MEET EXPECTATIONS...

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Replies (1)
Nando's
Nando's's reply07 Dec 2015, 10:12
Official
Hello nini@09,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)