WI
Widaad I

1 reviews | Active since Apr 2018

10 Apr 2018, 11:38

Pathetic service

Hi

I still await an apology from Nandos rosmead ave in Kenilworth.

It has been nearly 3days. Is this the treatment you receive now a days.

A manager Sello screams and yells at you, and no apology whatsoever.

Pathetic service

0
Replies (2)
Nando's
Nando's's reply10 Apr 2018, 14:03
Official

Good Day Widaad

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.

Regards

Nando's Customer Care Team

WI
Widaad I's update12 Apr 2018, 17:46
Reviewer Update
Hi good day I received an apology from the area manager. And for compensation for my experience I would receive a free meal one free meal. I'm not satisfied with this compensation. To what humiliation I went through is this what you think of me as a customer.? I requested a voucher of one thousand rand at ottery Nandos. Never setting my foot under that management. Area manager said he would discuss this with the person who is in charge of this case. I would like this matter to be resolved asap. Thanks