1 reviews | Active since Feb 2016
Pathetic Service
I am very disappointed at the service we received at Nandos Ghandi Square. We called at 11:00 ordered food to be delivered at 11:45 and we traced our order by calling the Nandos Help desk on the 087...number and still they were not helpful. They were promising to call us back and they were not calling back.
Worse part is that Nandos Ghandi Square's phone is off the hook and you cannot go through. Since 10:00 we couldn't go through. I mean really????
Its 12:30 now at still waiting...what a pathetic service! Nxa!
Dear Mamokhatla
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Dear Mamokhatla
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)