1 reviews | Active since Sept 2017
Pathetic Service
To whom it may concern.
I think we have a major problem if Nandos Lambton it is going to employ people who doesn't give a **** about their customers. I was in Nandos today @10:25 when I received pathetic service from your staff members by the name of Aldina. I was served like a dormat, someone who came to beg for food at Nandos????. What happened to Customer experience, Courtesy???I presume that your staff needs to be taught daily that they need to put customers at the center of everything you do? I need someone senior to attend to this matter urgently... I was told that managers at Nandos Lambton are Sthrmbiso or Wandile. I demand a written apology from that so cold rude child Aldina.
Awaiting your urgent response
Regards Brunolyn Roro
Sent from my iPhone
Good day Brunolyn Malope
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Good day Brunolyn Malope
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team