Pathetic Service

<p>On Friday the 3rd I called Nandos Braamfischer to order my dinner. I placed the order around 17h10. I order half chicken tangy tomato, half chicken mozambican paprika,spicy potatoe wedges and hot chicken livers. I got an sms saying i will get my order at 18h03. The dilvery was made around 18h10. i later realised that the order is incorrect. They had delivered half chicken mild, half chicken hot and plain wedges. I called Nandos again and they said they will listen to the call and get back to me. They called me back in about 10 minutes and acknowledged that the order was incorrect</p> <p>i still confirmed my order to the person that i spoke to. At 20h00 a delivery of only half chicken mozambican paprika was made. I once again called Nandos and this time I demanded to speak to the manager. when the manager got to the phone he said " my driver should be there in a few minutes to bring your food". The gentleman didn't even wait to hear what I was calling about, even after I explained to him about my incorrect order there was no apology or acknowledgement from him. I then asked him to Please refund me. The attitude of the manager was pathetic and I really understand why the staff will provide that kind of service</p> <p>For one order I called Nandos three times and nothing was done, waste of my airtime and my time.</p> <p> </p>