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Puseletso M

1 reviews | Active since Dec 2012

20 Apr 2015, 14:05

Pathetic service

The service is pathetic, and it's the fourth time that I had to be subjected to this pathetic service: it takes two hours to receive an order, even though I'm less than 10km away, incomplete orders and a bad attitude from their staff. I love Nandos but I cannot stand their service, and Brooklyn just takes the cake.

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Replies (1)
Nando's
Nando's's reply20 Apr 2015, 14:26
Official
Hello Pmogano,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback to the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)