NC
Nicole C
1 reviews | Active since Feb 2014
13 Mar 2015, 11:36
Pathetic service
i am extremely disappointed with the meals that i have just received.<br> my order came without any cutlery, was not packed individually like i was promised.<br> and i ordered a breast piece and got a leg piece.<br> <br> Even my sauce was leaking out the packaging.<br> <br> pathetic......
Helpful (0)
Replies (1)0
Replies (1)
Nando's's replyOfficial
13 Mar 2015, 15:21Hello Njc1,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS -61158
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS -61158
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Nando's's reply13 Mar 2015, 15:21
Official
Hello Njc1,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS -61158
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS -61158
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays