NM
Nicole M

1 reviews | Active since Aug 2016

09 Aug 2016, 17:17

Pathetic delivery service

<p>Placed order at Nandos Meyersdal and requested delivery before 18:00 it is now 19:05 and we have still not received our order. Martha the Manager didn't have much of an explanation except that the driver has already left with our order, I can't believe that a busy nandos like that only has 1 delivery Driver. I have 2 toddlers that I now had to make food because Nandos could not deliver an order in an appropriate time frame. This is ridiculous service from Nandos Meyersdal . </p>

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Replies (1)
Nando's
Nando's's reply26 Aug 2016, 15:06
Official

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. We do apologise for the delay in response, due to a technical error. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team ********** 888who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***