RD
Rezina D

1 reviews | Active since Jan 2021

10 Jan 2024, 11:32

Pathetic Customer Service

The table me & my family was sitting at in Nando's Fordsburg was dirty so we all requested for it to be cleaned, which never happened. When I ordered the food the cashier Ntokozo done her own thing by not listening to me as I ordered mild because my 4 year old was with & he also needed to eat and we as a family don't eat strong food. She punched in extra mild. We bought 2x 1,5L Cokes. But food was served to us without glasses. We had to use the 3 glasses we used with the juice & bar one ice cream we bought before ordering food. Every time we request for the table to be cleaned and for them to bring clean glasses for the 7 of us it went unheard. So 7 of us had to share 3 glasses. The food was so strong that you couldn't even taste what you were eating. And it made all our stomachs run. The service is very pathetic to say the least. The owner should do something about this no wonder the place waa empty because there's no customer service nor do they give you what you have ordered. What a let down.

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