1 reviews | Active since Feb 2014
Pathetic customer care
This is the fourth time I am addressing the matter of which this is the second time I am reporting it on this site.<br> After my last report, Nandos rep**** on this site saying that they are going to look into my matter and reply. I have the relevant reference numbers but I don't see the point if nothing gets done about it anyway. The complaint was about receiving raw chicken livers and living ****m away from the place where I purchased the food. I am totally appalled at the customer care rendered by such a large and established company like Nandos and my next step is to upload the pics of the raw food and ther receipt for the food. It seems like they hope for people not to take the trouble to complain. Imagine how many people they are robbing in this way. Truly upset!!!
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)