1 reviews | Active since May 2015
PATHETIC ATTITUDE/ TERRIBLE SERVICE
Firstly let it be known this is not the first time i am having a problem with Nandos, but today at 13:13 pm i placed a phone order to be delivered to my office which i do ever so often and more than an hour later i call to find out where my food is and they say sorry due to rain order is delayed which i should have been advised of from the onset as the weather has not changed then the store manager GUGU sends my order WRONG and charges me for it and has the nerve to tell me Ahmed the store owner is not involved in running the store it is her job, fortunately this conversation was had on my office phone and i have a recording thereof. my sentiments Nandos is not CHEAP so there standard should not be either!!! Pathetic service
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)