1 reviews | Active since Aug 2012
Pathethic Service
On Saturday around 11:50 I place an order with Nandos and that order was delivered late some how the manager Vincent forgot to send it out with driver and send it out when i called to query the delivery. The order came and everything was just a messed the paper bag that was used to put the chickens was torn apart the moment the driver left and the order had shortage of wedges. a roll and sis not include the serviettes and sauces, clearly the person that packed the order diid not care as with this Nandos everytime you place an order with them it becomes a mess and now am so gatvol with them and their service. How can the same company repeat mistake for every order place with them and all they can that they apologise it will not happen again.The manager even mentioned that he will do something about it but still today i have not heard feedback and i do not think i will ever. If you think that your employees cannot do the job, do it yourself.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)