ST
Sibongile T

1 reviews | Active since Feb 2015

28 Oct 2015, 14:08

Patheic Service

I ordered Nando's with Malibongwe in Randburg on the number ***at 12:30 they promised the order will be here in 30 to 45minutes I waited till now and when calling them an hour later they tell us the delivery guy had many orders and till now no order is delivered to us nor call to inform us that it's going to be delay, pathetic service. now I'm trying to call the number it doesn't even go through

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Replies (1)
Nando's
Nando's's reply28 Oct 2015, 15:45
Official
Hello Sibongilept,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)