DR
Dipuo R

1 reviews | Active since Sept 2015

07 Mar 2016, 17:48

Owrong ordwer

So i went to Nandos Saturday night just arout 9:00 in teh vening i paled my Order for Spicy rice and Strips and Quater chicked meal . i ge My recipt and not pay much attetention to it to My shock when teh Order co mes , there are no strips and i returned teh order and I was told they are already closed for teh day and tere was nothing teh could do for me. To add salt on teh wound teh chips were cold and i sent this back as well , then the waiter did not even know which flavour of liquifruit did i order . What teh point of giving a detailed order and to have to explain your self over and over again . at the end of te day i went to bed on a empty stomach because somebody decided no to pay attention . How on earth do you just dish spicy rice on its own ? who still does that this day and age

0
Replies (1)
Nando's
Nando's's reply08 Mar 2016, 11:06
Official
Hello MamaLee,

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website.

Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays