1 reviews | Active since Nov 2015
Over pricing
I recently visited the Nandos in Key West. While the food was good, I realised that prices are not consistent in terms of meals and options. This leads to the consumer paying more than what should be paid. For example if you look the menu:<br> Quarter chicken and any side = R49.90<br> Quarter chicken, chips and roll = R44.90<br> <br> While all sides are in the same range, the quarter chicken, chips and roll is cheaper. <br> I feel that the pricing is not consistent and this leads to the consumer paying more just for a better margin. I am really disappointed that Nandos are in consistent with charging products - at the end of the day, if a consumer does not perform a quick analysis on the price, they would over pay for the meal. <br> I feel that Nandos should review there pricing (meaning lower the prices of meals with any side) so that consumers are not paying more for Nandos' better margin.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
Best regards,
