NN
Nthabiseng N

1 reviews | Active since Sept 2015

28 Feb 2017, 15:23

ORDERED AT 12:41, DELIVERED AT 14:00

<p>28 Feb 2017 placed an order with Nando's Malibongwe at 12:41 and was advised that the order would take 45 minutes MAXIMUM. I called the store again to find out how far is the driver with the order. Dube P 101 told me that it should be there as the driver has left the store.</p> <p>On the slip they have TARGET DELIVERY : 01: 26 but the driver got here at 14:00.</p> <p>I'm so distugsted by the poor service as its not the 1st time they have taken long to deliver, the last time I was told that the motor bike broke down while the driver was on his way to deliver my food.</p>

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Replies (2)
Nando's
Nando's's reply28 Feb 2017, 21:20
Official

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.

NN
Nthabiseng N's update01 Mar 2017, 14:19
Reviewer Update

Two shakes of a chicken's tails or NOT, I'm still DISGUSTED.