LR
Lauren R
1 reviews | Active since Aug 2024
24 Aug 2024, 17:50
ORDER WAS TOTALLY WRONG!
We bought 3 burger and we only got two. And charged us more. And we ordered sides but they gave extra but we didn’t get the other burger. And we ordered 3 burgers with pineapples on but none of the burgers had pineapple on it. I’m so disappointed and livered. Now half of my family cannot eat. And this was at the Nando’s in Ottery.
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Replies (2)
Nando's's replyOfficial
24 Aug 2024, 20:18Thank you for your feedback on the Hello Peter website
We apologise for the unpleasant experience.
We can confirm that we have directed your input to the relevant team who will get back to you asap.
Team Nando's
We apologise for the unpleasant experience.
We can confirm that we have directed your input to the relevant team who will get back to you asap.
Team Nando's
Best regards,
Nando's's reply24 Aug 2024, 20:18
Official
Thank you for your feedback on the Hello Peter website
We apologise for the unpleasant experience.
We can confirm that we have directed your input to the relevant team who will get back to you asap.
Team Nando's
We apologise for the unpleasant experience.
We can confirm that we have directed your input to the relevant team who will get back to you asap.
Team Nando's
Best regards,
LR
Lauren R's updateReviewer Update
30 Aug 2024, 17:34Good day. Hope you are well. I am still disappointed with the service of Nando’s. It’s been a week since I made the complaint. Besides the private reply that was sent to me, I haven’t received any feedback regarding my order that was incorrect. I’ve contacted the store manager multiple times but yet I haven’t received any feedback. Feel free to contact me on the following cellphone number: +***8
LR
Lauren R's update30 Aug 2024, 17:34
Reviewer Update
Good day. Hope you are well. I am still disappointed with the service of Nando’s. It’s been a week since I made the complaint. Besides the private reply that was sent to me, I haven’t received any feedback regarding my order that was incorrect. I’ve contacted the store manager multiple times but yet I haven’t received any feedback. Feel free to contact me on the following cellphone number: +***8