ORDER PLACED BUT NEVER DELIVERD

On the evening off 14/05/2015 at 19:00, I contacted Nandos Elspark to place an order for delivery.<br> <br> They advised that it will be delivered within 45 minutes. At about 20:15 no delivery in sight. I phoned, I spoke to a gentleman, which informed me that he will contact the delivery man to see where he is and would get the manager to contact and let me know. 20 Minutes later after no one has contacted me I phoned again, time 20:35, the lady told me told hold as they where trying to get hold off the driver after 5 minutes she told me she will phone back as he is not answering, NO CALL back at about 20:55, I phoned again, the message I got was, YOU HAVE PHONED OUR STORE OUTSIDE OFF TRADING HOURS. WOW they are closed now. Up till now the next morning 15/05/2015 09:33 no one has contacted me to apologise or to explain to me where or what happened to my order. I am disgusted as I after load shedding at 21:30 IN THE EVENING HAD TO STAND AND COOK FOR MY FAMILY.<br> <br> This is unacceptable an very very bad for Nandos I have always taken them as one off the best take outs in South Africa but after this treatment I will never support them again!