VP
Vincent P

1 reviews | Active since Aug 2016

22 Aug 2016, 20:18

Order it Well Done Next Time - Best Manager comment of the year ...

<p>21h15'ish - Glen Marais Nandos. I had a 1/4 Chicken meal with Veggies and a Sprite Zero and when I started eating the chicken it looked a little pink compared to normal, but when i got to the leg part of the breast, it was raw inside and pink and ******. I called the manager to complain and suggest that this not happen in future again. His reply was "Order it well done next time" after which he sat back down and carried on playing on his cellphone in a corner booth. Very very poor show unfortunately ... (Also - food took quite a while due to the staff cleaning the kitchen and moving the cookers forward / washing the floors ... - I really prefer not to almost break my neck on slippery front shop floors either ...)</p>

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Replies (1)
Nando's
Nando's's reply25 Aug 2016, 07:04
Official

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***