JM
Joy M

1 reviews | Active since Jun 2015

29 Jun 2015, 12:51

order full chicken and my order was not complete

I phoned Nandos Sancardia and spoke to Portia for a full chicken mild takeaway with regular chicken cut into 4...<br> Wen I got to the shop they had cut my chicken into 8 and had to ask mi the flavour ther was no chips on my order.<br> I asked to the cashier to speak to Portia n enquire how they didn't get my order right and she told me wen people call they get answered by the call centre so Portia is not in the shop to speak to her <br> They asked mi if I could wait for another chicken cut into 4 I couldn't wait coz I was in a hurry I took the one cut into 8 only to find out I was not a complete chicken ther was no otha part wit a wing....<br> Hi Joy, your order from Nandos Sancardia can be collected at about 6:11 PM Review your order at

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Replies (1)
Nando's
Nando's's reply30 Jun 2015, 10:22
Official
Hello faddamunya,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays