Order # 583 ( 07 Jun'19 ) Sandton City Nandos's
To whom it may concern,
Order # 583 ( 07 Jun'19 ) Sandton City Nandos's ( 101 Pamela p ) Take away
I bought 1/4 CHK, Mild,Leg,2 Extra Sauce,Nando's Roll and single chips. the chicken was burnt, way burnt that even tasted the burn. I had to remove and through away most of teh chicken ended up eating less than what i had ordered. I even took pictures as proof as i want this escalated. I had to settle for the roll and chips because I was hungry i couldn't even cal them and complaint but I took the pics. The extra sauce that i requested they actually gave me less than the extra sauce i normally ask for sometimes. today decided to go for 2 extra sauce and it was less than their normal extra sauce.
I have the pictures to show you guys because i am not happy at all that i wasted 1 hour to walk there and get lunch when i got back to work to eat and food not nice.
1. I had no choice but to eat because i was hungry and can't go back because lunch time finished. 2. it was a busy day so the order took time to be given to me 3. I didn't eat what i paid for because half of the 1/4 leg was burnt.
can I get someone to get back to me asap regarding this as I'm not happy at all and would like an email address or contact number so that i can send you guys the picture of the food i got. I want you guys to tell me if you would have eaten it and if you would be happy to pay for something and not get what you paid for.
regards Lucia
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)