LR
Letisha R

1 reviews | Active since Apr 2011

16 Aug 2015, 21:31

Not upto to Nandos standard

My husband and I visited the Sibiya casino on Monday the 10th of August - we decided to get dinner from Nandos. I had ordered a vegetarian burger, which was okay. <br> My husband had the spicy rice and veg , and we ordered a portion of salad . <br> The vegetables were raw and tasteless and the salad seemed to be washed through a vinegar bath <br> <br> On a previous occasion I had order the same , spicy rice and veg from the same store - and it was also tasteless and raw - assuming that because they were so busy , that is why I got my food in that manner - however I did not complain then . <br> But after tasting what my husband got , I realised that this is the standard of the food at this establishment<br> <br> I have had this meal at other Nandos restaurants, and the spicy rice and veg , tastes much better , saucier and not raw

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Replies (1)
Nando's
Nando's's reply17 Aug 2015, 09:17
Official
Hello L Ranaidoo,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)