1 reviews | Active since Jun 2018
Not so HOT ? Nando’s
I am only rating them a 2 because I appreciate the convenience of placing an order over the phone or online.
On the 21/01/2019 I placed an order at about 10 & all went well until I got there & found them closed. With no notice outside & I was frustrated because I wasted a good 30minutes of my lunch hour ONLY to not have lunch. I did not complain about this ? 1st time hiccup. They probably had their reasons, just didn’t see the need to let us know.
Today, I ordered a meal & I was very specific as ALWAYS. I got there and wasted another 13minutes waiting in the queue because only 1 waitress was assisting at the cashiers??♀️I am currently suffering from a bad fever/flu. Lady confirms my order, I take my good & go home. I get gone & my “peri chips” are plain as hell? my chicken has no extra sauce ?at this point I cannot even taste the “Hot” I ordered. Yet the bag is clearly marked with that “special request” sticker! I’m honestly disappointed ?
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)