YA
YUSUF A
1 reviews | Active since Dec 2014
10 Feb 2015, 14:41
Not Delivering what was paid for.
I always buy at Nandos and always get the best service when i sit-in. Today when my colleague and myself done the Take-Aways. There was no sauce on the chicken and on the till slip it states 40mm Sauce, The portions of the chicken was small and i did not enjoy myself. I buy Nandos once a week since that is our thing, But after this experience i would need to look at different places, Unless Nandos will reimburse me. This was totally unacceptable from Nandos side.
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Nando's's replyOfficial
10 Feb 2015, 15:37Hello YUSUFTSI,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 59125.
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays)
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 59125.
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays)
Nando's's reply10 Feb 2015, 15:37
Official
Hello YUSUFTSI,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 59125.
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays)
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 59125.
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays)