Nonsense Service

I placed an order online @ 9;17am for delivery @ 11:15am. I was notified that my order is being handled by Nando's Waterfall. I'm writing this review now because i have not yet received my order. I had a meeting @ 11;30am where i required the use of this platter. This is completely unexpectable for such a huge company, If the store opens up @ 9 and I place my order for 2hrs later than there shouldn't been any delays. I called the store and the manager Violet didnt even have a valid excuse as to why my order will be late, saying that they had a meeting in the store and they did not have anything in the store. I admit i used some colorful words as i was ANGRY at the whole situation, but this is unacceptable AT ALL.