Nonsense Hotpot spicy rice

Nandos Mall of Africa. I don't even know where to start because im appalled. My husband went and bought me hotpot with spicy rice. The food looks like it was leftovers from other customers plates and were gathered together to make my meal. The taste is awful like i was chewing rice with a pinch of soil. The chicken looks like it was minced. The presentation is just horrible. I honestly regret buying it cause with all the meals i have bought from Nandos this is meal looks and tastes as if it was prepared by my 3years old child...