AM
Aubrey M
1 reviews | Active since Sept 2020
12 Mar 2021, 20:38
Nondos Greenstone
Nandon greenstone customer service is very shocking, this happened after i ordered a family meal on 11 March 2021 on my birthday via uber, the meat was burnt so bad i dont understand how it left their store, i immediately called the resturant and since it was about to 9pm they advice i should come the next day, today i sent my cousin with the burnt chicken and they refused to do anything about it, i spoke to Precious from Nandos greenstone and also the store manager, i must say the store manager was so rude he didnt want to listern to me and eventually dropped the phone, im so upset with level of service at Nandos greenstone
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Nando's's replyOfficial
13 Mar 2021, 18:05 Dear customer, There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply13 Mar 2021, 18:05
Official
Dear customer, There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)