1 reviews | Active since Jul 2013

09 Nov 2015, 07:52

No sit downs two hours before closing?!

Let me start off by saying that nandos Parktown north is by far, the best one in SA. The food is always consistently delicious and the service always good. Do not know what happened with the latter last night. I walked in at 19:30 and was told, only after I placed my order, that there are no sit downs. I had already ordered and decided to take the food home anyway. While waiting for my order, I checked on the zomato app to see what time they close, because 19:30 is very early. They only close at 21:30!! So why were no sit downs allowed?

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Replies (1)
Nando's
Nando's's reply09 Nov 2015, 08:49
Official
Hello KrazyKia,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Best regards,