no service Nando's Brackenhurst

disgusted in Nando's so called service, Nando's Brackenhurst, I called them on the 0502/2020 with a order for delivery, hour and half later I called again, only to find out that order was never placed, the call centre even repeats your previous order and I changed it from the prev time, they confirm your address, how was the order not placed... absolutely disgusted Nando's Brackenhurst…….