1 reviews | Active since Apr 2017

14 May 2017, 15:37

No service

<p>Ordered a nandos from silverton for delivery at the botanical gardens, we were told over the phone its gonna take 30 minutes, we followed up 45 minutes later only for silence from the other end of the pgone and minutes later the phone was off the hook. To the owner, your employees are ****ing your business</p>

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Replies (1)
Nando's
Nando's's reply14 May 2017, 17:25
Official

Dear Virginia Nkele Mafike,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)