sR
seema R

1 reviews | Active since Jun 2012

17 Dec 2015, 18:20

No Sauce on Chicken

Hi,<br> I purchased a full chicken from nandos and i did say i wanted extra sauce on it. When i picked up the chicken i told the person serving to add extra sauce. he did take the nandos to the back and i do not know how much extra sauce was added. when i get home the chicken is so dry with hardly any sauce. this is not the first time that the chicken is dry. What is the point of having nandos with out the sauce. It is like they don't want to put extra sauce.<br> I went to many other nandos restaurants (durban north, North coast road, West Street) they all give us more than enough sauce on the chicken. It is only Mount Edgecombe branch that does not add extra sauce on the chicken. We pay so much for the meal why not add the sauce. i think that shop should be closed down if they do not provide good service to people. if other branches are puting the extra sauce why are they not taught to do the same. I think they just greedy and provide poor service and only interested in profits.<br> The chicken with no sauces sucks. I rather travel a little MORE and go to a nandos which provides good service. This is not the first time i am writing about this nandos.

0
Replies (1)
Nando's
Nando's's reply18 Dec 2015, 12:17
Official
Hello seemaramcheran,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***