1 reviews | Active since Nov 2014

20 Apr 2015, 14:33

no response and passing the buck

good day <br> <br> this was the response given to me but I still have no feed back seems I need to take this up with the newspapers because this is really unprofessional and no feedback is given <br> <br> Hello clint1005,<br> <br> There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.<br> <br> We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.<br> <br> We have directed your feedback to the relevant team who will get back to you in two shakes of a chicken's tail.<br> <br> PERi-PERily yours,<br> <br> The Nando's customer care team<br> <br>

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Replies (1)
Nando's
Nando's's reply20 Apr 2015, 15:03
Official
Hello clint1005,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)