1 reviews | Active since Jun 2016

16 Jun 2016, 15:03

No delivery

<p>I have been waiting for 2 hours now!! Nandos in Piet Retief! The driver apparently waited outside and an hour and a half later confirmed with the restaurant that he is outside but I have been waiting outside then for 30 minutes already! So they have been lying. They then asked if I could go to the shop to get the food. Why do they have delivery then that is also not free of charge</p>

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Replies (2)
's update16 Jun 2016, 15:26
Reviewer Update

So the driver arrived just now, he is DRUNK. Tried to phone the restaurant, gave my name and they could not here me, then the line went busy. According to the man on the phone earlier the driver goes by the name of Vusi, I do not know what his surname is

Nando's
Nando's's reply17 Jun 2016, 06:53
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)