1 reviews | Active since Aug 2011

04 Oct 2016, 09:27

No Chicken

<p>Yesterday I went to Nandos Festival Mall at about 12:45 to buy lunch . The lady at the till was taking my order as she was about to finalise the order some lady came from the kitchen and she said the chicken was finished and she walked away and I asked her how long was it gonna take for the chicken to be ready she said an HOUR and she walked again. she didn't even emphathise with us. During Lunch time how can be no chicken ? that iis not acceptable. I drove from work to go buy lunch but all I got is bad customer experiance. Come on Nando's.</p>

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Replies (1)
Nando's
Nando's's reply05 Oct 2016, 15:04
Official

We encourage our customers to provide feedback on their experiences at Nando’s restaurants and appreciate your feedback on the Hello Peter website. We have directed your input to the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Best regards,