RN
Rita N

1 reviews | Active since Dec 2014

10 Apr 2015, 13:01

NO ANSWER TO CALLS MADE

I HAVE CALLED NANDOS BLUFF, FOR THE PAST 45 MINUTES, CALLS TO THEIR HEAD OFFICE IN JHB PROVED UNFRUITFUL, CALLS TO THE BLUFF AGAIN GOES UNANSWERED AND WHEN IT DOES GO THROUGH, IT GOES TO A FAX NUMBER, EFFIN PATHETIC SERVICE, I DIAL THE CALL CENTRE ON *** AND SPEAK TO KULULEKO, HE SAYS GIVE ME 10 MINUTES, 12 MINUTES LATER I CALL, I SPEAK TO SALLY, STILL NO JOY AS THEY ARE UNABLE TO REACH THE MANAGER BY CELL PHONE - NOMPELE SOMMER JUST ******ED OFF INTO THE SUNSET, AND THIS COMING FROM NANDOS - I WISH THEY WOULD FIND A COPRY MARKETING ADVERT FOR THINGS LIKE THIS **** BEHAVIOUR NOW, INSTEAD OF PULLING THE **** OUT OF SOUTH AFRICANS, THEY SHOULD UP THEIR GAME AND JACK THEIR STAFFF UP - TRIED AGAIN, STILL NO ANSWER, WHY HAVE MANAGERS IF THEY CANNOT MANAGE - OR HEAD OFFICE THAT DOES NOT DO ANYTHING - USELESS BUNCH

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Replies (1)
Nando's
Nando's's reply10 Apr 2015, 14:15
Official
Hello R1ta,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)