SS
Solé Smidt

1 reviews | Active since Jul 2016

21 Oct 2016, 19:39

NEWSFLASH: Apparently Nandos Staff Can't answer phones!

<p>I have been sitting for about 15 minutes teying to phone 3 number for Nandos. For the first 7 calls they simply let the phone ring the disconnect, and then all of a sudden the user is busy if you try to phone. </p> <p> </p> <p>Not only are you losing business but you are in fact showing that your staff is completely useless. </p> <p> </p> <p>Thanx a lot Nandos! You really are one of the worst restaurants ever. </p> <p> </p> <p>Please do not attempt to phone me and apologise because you will just do the same thing next time. </p>

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Replies (1)
Nando's
Nando's's reply22 Oct 2016, 10:58
Official

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)