SG
Seipati G
1 reviews | Active since Dec 2017
19 Dec 2020, 22:49
Nandos's/ Uber Eats Disaster!!!
I ordered a full-chicken with three sides via Uber Eats on Saturday 19th December 2020 (Chk 8773). The sides were meant to be corn, a green salad and rice, but Nando's just left - out the rice. I called Nando's Crown Mines and the lady I spoke to offered to deliver a quarter chicjen with the rice THE FOLLOWING DAY!! WHAT AM I SUPPOSED TO DO WITH A QUARTER CHICKEN WITH RICE INTENDED FOR SHARING BETWEEN THREE PEOPLE??!!
The lady was supposed to call me back but she clearly decided not too! Sooooo annoyed for a supper ruined by Nando's and Uber Eats' horrible partnership and service! DISGUSTING!
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Nando's's replyOfficial
20 Dec 2020, 12:46 Dear Seipati, There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: **********Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Best regards,
Nando's's reply20 Dec 2020, 12:46
Official
Dear Seipati, There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: **********Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Best regards,