1 reviews | Active since Jun 2015
Nandos wont help after their customer is ******
On 30 May 2019, I had my laptop ****** whilst I was eating at Nandos. I immediately requested to view the cameras which I was informed that I was not allowed too. I was told the manager would have a look. The manager then reported that they couldn't see anything. I was then told that I could only see the footage after going to the police and getting a case number or bringing the police. I got a case number and returned to be again denied access to the footage. I then brought the police, they then permitted the police access but again refused to show me the footage.
I cannot believe the treatment that I have received and I can't understand the reason why they wouldn't show me the footage. All the other tenants in the complex have been more than accommodating in sharing their footage of the parking areas etc but Nandos continues to refuse to help in any way.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)