Nando's Winklespruit staff need more training. Rice not spiced ,half cooked. Chicken was a disaster

This happened at Nando's Winklespruit , Kingsburgh at South Coast. This outlet is brand new , they should be trying by all means to impress and draw customers. So, I ordered full chicken and 2 sides , chips and rice. Firstly the music was too loud! The Cashier can barely here what you're saying especially with the musk on. The chicken was white. No sauce , just tasteless! then the rice was half cooked!!! no spice at all..it supposed to be spiced rice. It tasted like it was a left over from last xmas. Ok ,on top of that there did not give us any s****s to eat this rice..I didn't say I was gonna take it home for them to assume that I won't need a s****! I was furious!! I think the new staff need to be trained a whole lot more. They need to take pride on their jobs because this is not Nando's customer service I am used to. I am thinking Nando's drive through Amanzimtoti will be a perfect example if you need to see what excellent customer service is. They are the best