1 reviews | Active since Oct 2014
Nandos Westgate - Dirty tables- dirty service
Nandos Westgate order no: 432 01 December 18 @ 10:55
On Saturday my family decided to have an early lunch at Nandos Westgate.. Nandos is our favourite family meal.
But this time what a disaster..
my daughter sat down at the big round table close to the door, which was dirty at the time we entered. it was empty, but dirty. there was atleast 4 other people infront of me in the que, by the rime i was done ordering our food, the rest of us went to join her at the "still dirty" table. my daughter got up and asked one of the ladies to please come clean up the table. this was ignored..! our food arrived to a filthy table.
firstly they didnt bother to bring the cutlery and glasses, they brought the chicken and chips first and placed in on the filthy table. the waitress placed our food down and then proceeded to remove the dirty dishes, not even with a wet cloth to freshen up the table. she then only after about 5minutes brought the rolls, cutlery and glasses.
im all my life enjoying eat in Nandos this was the worse.!!
our food was cold, the we received dirty knives in the cutlery. i aslo requested extra sauce on the chicken and only one plate has extra sauce. the other half of the chicken was dry.. im very disgusted and disappointed in the service we received at this store.
then to top it off, a another couple was behind me in the que, their table was cleaned and they received their order before ours... what kind of horrible service you guys are portraying at Nandos Westgate??
i will not go there in a hurry.. i rather stick to the stores im fami**** with.. SIES NANDOS WESTGATE...
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)