SD
Shabir D

1 reviews | Active since Oct 2016

24 Jun 2018, 18:33

Nandos Waterfall Half Portion

Nandos Waterfall - Half Portion

Ordered a take away from Nandos Waterfall on Friday 22 June 2018. Got home to find that our strips and spicy rice looked like someone’s leftovers. It was a half portion of underdone chicken and the spicy rice was pretty much normal unspiced rice. The box was about half full and we were totally disappointed. We’ve been to this Nandos many times since they’ve opened and unfortunately the standard has dropped severely.

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Replies (1)
Nando's
Nando's's reply25 Jun 2018, 16:18
Official

Good day Shabir

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)