MJ
Mariam J

1 reviews | Active since May 2012

01 Jul 2019, 17:06

Nando's V&A Waterfront

My mum and I were torn between Simply Asia and Nando's. We decided on Nando's but completely regretted our decision. The service was absolutely poor. We waited 35 minutes for our food, and when we received our food, it was ice cold. Very, very disappointed in the service I received.

0
Replies (1)
Nando's
Nando's's reply02 Jul 2019, 10:43
Official
 Good Day Mairiam.
 There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.  We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.  We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.  PERi-PERily yours,  The Nando's customer care team  Customer care:              *** Operating hours:           Monday – Sunday, 9am – 10pm (Including public holidays)