VM
Victoria M
1 reviews | Active since May 2021
10 May 2021, 18:38
Nandos Thornhill Polokwane awful meal
Just bought a Nondos full Chicken 4 Sharing at Nandos Thornhill Polokwane, The chicken was not well grilled to an extent that i smell its uncooked nature and it was as hard as a rock, The spinash was trestles and way different from the one on display, dry fries. The food was awful and disappointing. I have never brought such a very lower standard meal from any Nandos a cross, the lady on the collection counter passionatly Ignored my request to have juicy and well cooked chicken as if I did not exist, she was rude and inconsiderate.
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Nando's's replyOfficial
11 May 2021, 10:58Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Nando's's reply11 May 2021, 10:58
Official
Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)