1 reviews | Active since Sept 2018
Nandos Terrible Service
Each week on a Friday I place a lunch order with Nandos Eldoraigne for delivery to 124 Akkerboom Street for my colleagues an I, And each week I have an issue with the order.
With almost every order there is an / are item(s) missing from what is ordered or the delivery is late.
Today 7 September 2018 we placed an order at 10:17 with an instruction to deliver at 13:30
Despite calling the manager “Amos” and the owner “Mushtaq” the order has still not arrived.
On numerous occasions we have called Mushtaq the owner and his son in law Ebrahim to raise my complaints but week after week the same issues persists.
Toady in particular the manager was extremely rude over the phone insisting this was a collection order despite the slip having a R35 delivery charge.
At 13:45 Ebrahim indicated that he will personally deliver the order - at the time of writing this 14:40 the order has not yet arrived.
This is unacceptable from Nandos as a brand.
Suffice to say that my colleagues and I will no longer be placing our lunch order with Nandos Eldoraigne going forward.
Dear Yusuf,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am –10pm (Including public holidays)
Dear Yusuf,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am –10pm (Including public holidays)