KN
Keamogetse N

1 reviews | Active since Sept 2018

27 Sept 2018, 21:48

Nandos sucks *****

Nandos Kyalami Corner and it’s management the worst in history! Placed an order at 19:36, they called to say they were busing and would take an additional hour to deliver, eventually delivery at 20:53 with the incorrect order, then driver leaves to sort it out after speaking to two more Nandos employees then told at 21:30 that they are now closed and don’t have drivers to deliver, when we offered to pick up the order we were told sorry they’re closed! Way to go @NandosSA great customer service

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Replies (1)
Nando's
Nando's's reply28 Sept 2018, 11:22
Official

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.