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Tsholofelo M
1 reviews | Active since May 2017
18 Jun 2021, 18:31
Nandos *****ing money from customers
Order number 457 on Friday afternoon:
This is not the first time I get bad service at nandos carnival mall. I ordered a family meal with garlic bread and normal buns but the normal buns were not included and I only noticed at my house but they still charged for the buns. This is ridiculous!!! Last time I got burnt meat. I’m so angry and disappointed because I don’t have the energy to even drive back!!!!!
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Replies (2)Nando's's replyOfficial
19 Jun 2021, 09:16 Dear customer There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply19 Jun 2021, 09:16
Official
Dear customer There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
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Tsholofelo M's updateReviewer Update
20 Jun 2021, 12:03They said they would deliver the buns but did not.
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Tsholofelo M's update20 Jun 2021, 12:03
Reviewer Update
They said they would deliver the buns but did not.
