1 reviews | Active since May 2018
Nando’s (Springfield park) terrible food
My experience with Nandos yesterday, the 26/05 really disappointed me. We consume Nandos at least 3-4 times a week, religiously, but we will never order again!
We were fasting the entire day and were looking forward to the Nandos. We usually order the flavour ‘HOT’
We opened the bag of chicken and the chicken looked absolutely putrid. It was not even flame grilled. There was water leaking out of the chicken packet and there’s was not a stitch of basting on the chicken AT ALL ! It literally tasted like boiled chicken. (Which I could’ve made at home should I have wanted that)
We called the store and they sent us a replacement in the flavour ‘Extra Hot’ which ended up being just as bad.
They ‘browned up’ the chicken, but it still had no flavour and no basting.
The delivery guy even had the audacity to tell us that the store is ‘busy’ that’s why they didn’t have time to cook the chicken properly.
The rolls were hard and the chips and wedges were stale as well.
With Nando’s prices, I would not have expected this. I am so disappointed, that I will never be ordering from Nando’s again.
Good day Nadia,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Good day Nadia,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team