KM
KHANYANE M

1 reviews | Active since Feb 2014

15 Mar 2016, 15:49

NANDOS SILVERTON DOING THE **** THEY FAMOUS WITH

PLACED A TELEPHONIC ORDER, 2 IDLANATHI'S 1 LEG AND 1 BREAST, SPICY RICE AND A LEG QUATER. FIRST OF ALL THE PERSON THAT ANSWERED TEH PHONE SAID HE DOESNT KNOW WHAT A IDLANATHI IS, I MEAN REALLY U WORK FOR NANDOS AND YOU TELL THE CLIENT THAT OVER THE PHONE, HOW ***********..PERSON NEXT TO HIM TOLD HIM WHAT IT WAS , FINE... DROVE TO THE RESTAURANT ONLY TO FIND THAT THE PERSON ONLY PLACED AN ORDER OF 3 QUATER CHICKENS, ALL LEGS, SPICY RICE WITH CHIPS, NO ****** ROLL. I ENDED UP BUYING THE ROLLS SEPERATE WHICH AMOUNTED TO R19.80 PLUS THE R49.90 EACH FOR THE CHICKEN AND CHIPS.. ORDER NUMBER 93, I DONT NEED YOUR STUPID MEAL , JUST GET YOUR DUCKS IN A ROW BECAUSE THIS KIND OF SERVICE IS REALLY DISGUSTING.

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Replies (1)
Nando's
Nando's's reply15 Mar 2016, 16:50
Official
Hello MZULU,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)