1 reviews | Active since Dec 2018
Nandos **** service
Utter **** service, we ordered at 19:20 got an sms thereafter, I then call to follow up at 20:50 as the sms advised it would be delivered at 20:15 and was advised the driver was on his way. I tried calling again at 21:00 and the phone just rang and went dead 5 times. At 22:15 they want to call and the driver wants to deliver I mean really 3 hours later??? I went to steers in the meantime got food and ate by the time nandos caught a wake up. Maybe the ppl who does the advertising should order nandos and experience the service for themselves as that's the only part that's good apparently . Thanks Nandos for nothing! if it was up to you I would have gone to bed hungry. When the manager called she told me oh they were very busy, if that was the case then they should make the delivery time later and when I called the second time why say the driver is on his way??? Very annoying and frustrating and what a waste of airtime . I will definitely think twice before ordering again...
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)